Holiday Inn Toronto Downtown Centre, an IHG Hotel

The hotel was easily accesible by Train from the airport. It was just a short walk coming out of the subway. The location is also pretty central, with Eaton Centre and Nathan Phillips Square just walking distance away. Check in was fast and straighforward with a very welcoming staff. The view from our room was quite nice since we were on the top floor. It was a skyline of downtown Toronto with the CN tower visible. It lights up nicely at night. The bed was big and really comfty and the room had everything we needed. Water bottles were replenished everyday by housekeeping.

The bed was extremely comfortable and the room had a fridge, tv, safe, hairdryer. Upon request they brought me a kettle. The receptionist gave me room options and I got to choose a quiet room. The staff were really helpful, kind and polite. The location really suited me, and was right beside a metro and bus stop. It was really quick to get to all the main attractions and in walking distance of good restaurants and bars.

After a rocky start at check-in, where I was given four different rooms due to consecutive issues (which the hotel generously made up for), my experience turned out to be very positive. The room had a nice view and was quite comfortable, with two complimentary bottles of water provided daily. The furnishings were practical and helped make the limited space very usable, such as the semi-retractable desk. The breakfast was surprisingly good, featuring fresh strawberries and blueberries every morning, along with quality yogurt and delicious homemade muffins. The staff at the buffet was also very friendly and helpful, and this was true throughout the hotel.

I cannot say enough about the staff at this hotel. The breakfast staff was so attentive, efficient, and pleasant! The gentleman that facilitates any concerns, Eddy, was exceptional. The housekeeping staff was helpful and friendly. As for the facilities, the pool was large and very clean. The breakfast was varied and well stocked. The location was close to many shops and restaurants.