Holiday Inn Toronto Downtown Centre, an IHG Hotel

Hotel was very clean and well maintained. Very easy access to the Downtown area, subways and taxis. Loblaws is just a minute away so you have easy access to food and other supplies. Hotel is secure also and well managed. There was a minor incident that required the Fire Dept to be called upon and the fire alarm system activated and worked well with real-time announcements informing occupants as to what to do. There was no danger at hand. The Staff was also very pleasant and accommodating. Will return.

Location is great and convenient to all tour spots. The neighborhood has a lot of stores and restaurants. Subway and Street Bus is just at the corner. The room is clean, quiet and the bed is comfortable. The size of the room is small but not unexpected. Pool is clean and staff are very polite and helpful! I even got a chance to chat with the house keeping ladies! I will definitely book again if returning to Toronto in the future.

Large comfy bed. Even though being on the 23rd floor, the lifts were very efficient, and we hardly had to wait even at busy times Good en suite facilities and good range of complimentary items water temperature and pressure were good. Loads of towels Excellent to see even complimentary mouth wash was offered Very good coffee maker though would appreciated a few more coffee pods and tea bags Room

Breakfast buffet was phenomenal. When you travel, finding 3 meals a day can become a chore but it was so great knowing at least 1 meal per day was taken care of, no need to go outside and find breakfast, it was whatever you could want right in house, for a great price. The staff at breakfast were fantastic, I've never seen such hard working people, pleasing guests and taking pride in their work. I can't say enough about how amazing the wait staff were. The facility was beyond clean and exceeded every single expectation we had. Bonus that it was right next to the Subway station. Took the UP express from Pearson to Union, hopped on the Northbound Subway toward Finch, got off at College Station just meters from the hotel.

The room is clean, the bed is comfortable but the pillows are too soft for my liking. I know some people like soft pillows but not me. The room has small fridge and coffeemaker. I like the hotel has swimming pool, microwave and coin operated laundry service available for guest to use.